Terms
Terms for browsing and order enquiries
These terms explain how Tiny Bitty handles catalogue browsing, WhatsApp enquiries, delivery confirmation, and order finalization for the current website.
Enquiry-first ordering
The website helps you browse the catalogue, prepare cart details, and start an enquiry. Submitting details or opening WhatsApp does not automatically create a confirmed purchase. Tiny Bitty confirms stock, delivery timing, delivery fee, payment instructions, and any packaging or corporate details before an order is final.
Product and bundle information
Product, bundle, and corporate gifting details are provided so customers can decide what to ask about. Availability may change, and seasonal products or package details may require confirmation before payment.
Prices, fees, and payment
Displayed product prices are used for catalogue guidance when available. Delivery fees, final totals, payment instructions, and any approved packaging or corporate adjustments are confirmed directly by Tiny Bitty before the order is accepted.
Delivery
Delivery is available only for selected areas and depends on destination, stock, preparation time, courier availability, and schedule. Same-day delivery may be possible in selected areas, but it must be confirmed through the enquiry flow.
Changes and cancellations
If you need to change or cancel an enquiry, contact Tiny Bitty as soon as possible. Changes and cancellations can only be reviewed before preparation, packing, or delivery arrangements have started.
Corporate and gift orders
Corporate gifts, bulk orders, custom packaging, cards, ribbons, or event-related requests may require additional lead time and confirmation. Tiny Bitty will review quantity, schedule, and packaging needs before finalizing the quotation.
Contact
For questions about these terms or an order enquiry, contact Tiny Bitty at contact@tinybitty.shop or continue through WhatsApp.
Important note
Tiny Bitty does not currently process payment on the website. Payment details are shared only after Tiny Bitty confirms the order details directly with the customer.